Effective Date: June 30, 2026
Website: Veltrea.com
Business Name: Veltrea
Business Location: Monroe, Ohio, United States
Contact Email: support@veltrea.com
Privacy Requests: privacy@veltrea.com
Veltrea respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit Veltrea.com, purchase our products, create or manage a subscription account, sign up for marketing communications, participate in promotions, submit reviews or testimonials, interact with our advertising, or otherwise communicate with us.
By using Veltrea.com or providing personal information to us, you acknowledge the practices described in this Privacy Policy. Where a law requires your consent for a specific activity, such as certain cookies, SMS marketing, or certain uses of health-adjacent information that you voluntarily provide, we will ask for that consent separately.
We may collect personal information directly from you, automatically through our website, and from service providers, advertising partners, affiliate partners, and other third-party sources.
Information You Provide to Us
We may collect the following types of information:
Order, Payment, and Subscription Information
When you make a purchase or start a subscription, we may collect order details, billing information, shipping information, subscription preferences, and payment-related information.
Veltrea does not directly store full payment card numbers. Payment information is processed and stored by third-party payment providers, such as credit card processors, Amazon Pay, Apple Pay, and other payment services available at checkout.
Website, Device, and Analytics Information
When you visit Veltrea.com, we may automatically collect information such as:
We may use Google Analytics 4 and similar analytics tools to understand website traffic, improve website performance, measure campaigns, and understand how visitors interact with our website.
Marketing, Advertising, and Tracking Information
We may collect or process information related to:
We may use advertising and marketing platforms including Google, Meta, Microsoft, TikTok, Spotify, Twitch, programmatic advertising platforms, search advertising platforms, social media platforms, and similar partners.
Influencer, Ambassador, and Affiliate Information
If you apply to or participate in a Veltrea influencer, ambassador, affiliate, creator, referral, or partner program, we may collect:
In the preceding 12 months, depending on how you interact with us, we may have collected the following California categories of personal information: identifiers, customer records information, commercial information, internet or other electronic network activity information, geolocation data derived from IP address, audio or electronic communications, user-generated content, and inferences. We may also receive sensitive personal information, including account credentials or health-adjacent information, if you choose to provide it in support requests, reviews, promotion entries, or similar communications.
Veltrea is not a healthcare provider, and our website is not intended to collect protected health information or provide medical advice. We do not intentionally request medical records, diagnosis information, or other clinical health information through the public website.
Because Veltrea sells dietary supplement products, users may nevertheless choose to share health-adjacent information with us, such as supplement goals, caffeine sensitivity, medication concerns, pregnancy or nursing status, visual strain concerns, or product experience details, especially through customer support, reviews, testimonials, promotions, or other open-text fields. If you voluntarily provide that type of information, we may use it only to respond to you, provide customer support, evaluate product safety or legal compliance, moderate reviews or testimonials, or as otherwise described in this Policy and permitted by law.
Please do not send medical records, insurance information, diagnosis information, or other clinical health information through the website, reviews, or general customer support channels unless we specifically request it for a lawful reason.
We may use personal information to:
We use personal information only for purposes that are reasonably necessary and proportionate to the purposes described in this Policy or otherwise disclosed to you at or before the time of collection.
If you sign up for marketing communications, make a purchase, start a subscription, participate in a promotion, or otherwise provide your contact information, we may send you marketing emails and SMS/text messages.
These communications may include promotional offers, product updates, abandoned cart reminders, referral offers, coupon codes, giveaway information, subscription reminders, and other Veltrea-related messages.
We send marketing emails and SMS messages in accordance with applicable law and based on your consent or another lawful basis where permitted. Consent to receive marketing messages is not a condition of purchase.
You may opt out of marketing emails by clicking the unsubscribe link in our emails or by contacting support@veltrea.com.
You may opt out of SMS/text marketing by replying STOP to a text message from us, following the instructions provided in the message, or contacting support@veltrea.com.
Message and data rates may apply for SMS/text messages. Consent to receive marketing messages is not required as a condition of purchase.
Even if you opt out of marketing communications, we may still send non-marketing messages related to your orders, subscriptions, account, customer service requests, legal notices, or other transactional matters.
Where legally required, we maintain records of your consent and opt-out preferences. For email marketing, we may also use service providers that track opens, clicks, and similar engagement metrics.
Veltrea.com uses cookies, pixels, tags, scripts, and similar tracking technologies.
We may use these technologies for:
These technologies may be placed by Veltrea or by third-party service providers and advertising partners.
You can manage cookies through your browser settings. Please note that disabling cookies may affect website functionality, checkout, account access, subscriptions, or other features.
We use cookies and similar technologies in the following categories: strictly necessary, analytics and performance, functionality, advertising, and social media or content integration. Where required by law, we will provide a cookie banner or preference tool that allows you to accept, reject, or manage non-essential cookies. We also may recognize browser-based opt-out preference signals, including Global Privacy Control, as described below.
For more information about our current tracking technologies and how to manage them, please see our Cookie Preferences center by clicking the cookie icon in the lower right to manage your privacy choices and cookie preferences at any time.
We may disclose personal information to trusted third parties that help us operate our business, provide services, fulfill orders, market our products, and improve our website.
These may include:
We may also disclose personal information in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.
When we disclose personal information to service providers, contractors, or similar vendors that process information on our behalf, we seek to limit their use of the information to the services they provide to us and to require appropriate privacy and security protections
Veltrea does not sell personal information for money.
However, some U.S. state privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Because we use advertising, analytics, retargeting, referral, affiliate, and marketing partners, we may share certain personal information or online activity information with those partners for targeted advertising, retargeting, analytics, measurement, and campaign performance.
This may include identifiers, internet or network activity information, commercial information, device information, cookie or pixel data, and advertising interaction data.
You may request to opt out of targeted advertising by contacting support@veltrea.com.
Where required by applicable law, we will provide or honor additional opt-out methods.
For California and similar U.S. state law purposes, the disclosures described above may constitute a “sale,” “sharing,” or “targeted advertising” even if no money is exchanged. In the preceding 12 months, we may have sold or shared the following categories of personal information for cross-context behavioral advertising or similar purposes: identifiers, internet or network activity information, commercial information, device information, approximate geolocation derived from IP address, and advertising interaction data. In the preceding 12 months, we may also have disclosed these and other categories of personal information to service providers and contractors for business purposes such as checkout, payment processing, shipping, analytics, fraud prevention, hosting, customer support, email and SMS delivery, subscription management, and review or referral program administration.
You may opt out of sale, sharing, or targeted advertising by using our Privacy Choices by clicking the cookie icon in the lower right to manage your privacy choices and cookie preferences at any time. You can also email privacy@veltrea.com, or enable a recognized opt-out preference signal, such as Global Privacy Control, where supported. We do not knowingly sell or share personal information of consumers under 16 years of age without the consent required by applicable law.
If Veltrea does not use or disclose sensitive personal information for purposes that trigger a separate right to limit under applicable law, Veltrea may state that here. If Veltrea later uses or discloses sensitive personal information for additional purposes, it should add the required “Limit the Use of My Sensitive Personal Information” method before publication.
If you submit a review, testimonial, comment, photo, social media post, or other content to Veltrea, we may use that content for website, advertising, social media, email, product page, and promotional purposes.
Content you submit may be displayed publicly and may be associated with your name, username, social media handle, photo, review, testimonial, or other information you provide.
Please do not submit content that you do not want to be made public.
If you submit content that includes health-adjacent statements, product experience statements, or endorsements, we may moderate, edit for length or clarity, or decline to publish that content to help comply with advertising, consumer protection, and platform requirements. We may also request separate permission before using a testimonial, photo, or user-generated content in paid advertising or broader promotional campaigns.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to process orders, manage subscriptions, provide customer support, send marketing communications, maintain business records, comply with legal and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements.
As a general guideline, we may retain customer, account, order, subscription, payment, shipping, tax, and related business records for up to 7 years after the last transaction or account activity, unless a longer retention period is required or permitted by law.
Marketing contact information may be retained until you unsubscribe, opt out, request deletion, or we determine that the information is no longer needed for marketing purposes.
We may retain certain information in backup, archived, fraud-prevention, legal, tax, or compliance records where necessary. When personal information is no longer needed, we will delete, de-identify, or anonymize it where reasonably practical.
Our general retention approach is as follows, subject to legal holds, dispute preservation, backup cycles, and business necessity:
If we cannot state an exact retention period for a category, we retain the information only for as long as reasonably necessary for the disclosed purpose for which it was collected.
We use reasonable administrative, technical, and physical safeguards designed to help protect personal information.
However, no website, online service, electronic transmission, or storage system is completely secure. We cannot guarantee absolute security of your personal information.
You are responsible for keeping your account login credentials confidential and for notifying us if you believe your account has been accessed without authorization.
We also maintain an incident response process designed to investigate and respond to suspected security incidents. If we determine that a data breach has occurred, we will provide notice as required by applicable law.
Veltrea.com and Veltrea products are not intended for children.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
If you believe a child has provided personal information to us, please contact support@veltrea.com.
Veltrea products are also not intended for minors who are below the age recommended on product labeling or marketing materials. We do not knowingly sell or share personal information of consumers under 16 years of age without the consent required by applicable law.
Veltrea.com is directed to users in the United States. We currently ship within the United States and do not intentionally market or ship products internationally through the website.
If you access Veltrea.com from outside the United States, you understand that your information may be processed in the United States and other countries where our service providers operate. If we later offer goods or services to individuals in jurisdictions with additional privacy rights, or monitor behavior in those jurisdictions in a way that subjects us to additional laws, we may provide supplemental notices and additional rights disclosures.
Depending on where you live and the laws that apply, you may have certain privacy rights regarding your personal information.
These rights may include the right to:
To submit a privacy request, contact us at support@veltrea.com.
We may need to verify your identity before completing your request. Verification may include confirming your email address, order details, account information, or other information reasonably necessary to confirm that you are authorized to make the request.
We will respond to privacy requests as required by applicable law. Some requests may be limited or denied where permitted by law, including where information is needed to complete a transaction, comply with legal obligations, prevent fraud, resolve disputes, maintain security, or enforce our agreements.
If you are a resident of a state that provides privacy rights, you may have the right to request access to, correction of, deletion of, or a portable copy of your personal information, and the right to opt out of sale, sharing, or targeted advertising. To submit a request, you may email [privacy@veltrea.com], use our request form at [insert link], or use another designated method we make available.
We will verify your request using information appropriate to the sensitivity of the information requested. We will respond within the time required by applicable law, which for many U.S. state privacy laws is 45 days, subject to extension where permitted by law.
You may authorize another person to submit certain requests on your behalf where permitted by law. We may request proof of that authority and may still verify your identity directly with you where permitted.
If your state law gives you the right to appeal a denial of your request, you may submit an appeal by replying to our response or emailing privacy@veltrea.com with the subject line “Privacy Appeal.”
We will not discriminate against you for exercising privacy rights, except as permitted by law, such as when a lawful incentive program or service difference is reasonably related to the value provided by your data.
Some U.S. states provide residents with additional privacy rights. These may include rights to access, correct, delete, obtain a copy of personal information, opt out of targeted advertising, opt out of certain disclosures, and appeal a privacy request decision.
Veltrea does not sell personal information for money. However, because we use advertising and analytics partners, certain disclosures may be considered “sharing” or “targeted advertising” under some state privacy laws.
You may request to opt out of targeted advertising by emailing support@veltrea.com.
Where required by applicable law, we will provide additional notices, opt-out methods, appeal rights, or other privacy rights.
For California residents, we describe above the categories of personal information we collect, the categories of sources, the business or commercial purposes for collecting, using, disclosing, selling, or sharing personal information, and the categories of third parties to whom we disclose personal information. We also describe the categories of personal information we may have sold or shared and the categories disclosed for business purposes in the preceding 12 months.
If you are a California resident, you may also direct us not to sell or share your personal information, including through a recognized opt-out preference signal where supported. If Veltrea uses or discloses sensitive personal information for purposes that trigger a separate right to limit under California law, Veltrea will provide the required limitation method before doing so.
Veltrea does not currently use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects on consumers. If that changes and a law requires additional disclosures, we will update this Policy.
Veltrea.com may contain links to third-party websites, platforms, advertisements, payment services, social media pages, or other online services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. Your use of third-party services is governed by their own privacy policies and terms.
We may update this Privacy Policy from time to time.
When we make changes, we may update the effective date above and post the revised Privacy Policy on Veltrea.com. Where required by law, we will provide additional notice of material changes before they take effect.
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us at:
Veltrea
Monroe, Ohio, United States
Email: support@veltrea.com
Website: Veltrea.com
Privacy Requests: privacy@veltrea.com
Privacy Request Form: veltrea.com/privacy-request
Privacy Choices / Cookie Preferences: Click the cookie icon in the lower right to manage your privacy choices and cookie preferences at any time.